Multiple integrated engines.
One intelligent ecosystem.

Our lines of business are learning engines that collect one of the world’s largest datasets. Individually, they solve critical problems. Collectively, they connect the dots across customer experience, behavior, and spend like never before.

Our lines of business capture data.

Interconnected data creates intelligence.

Intelligence powers better experiences.

Better experiences get automated.

Efficiency and customer satisfaction grow.

Green gradient

Together, this creates a compounding advantage that propels your enterprise evolution.

Benefits Management

Scale meets precision
at the speed of need.

We orchestrate over $10 billion in annual benefit distributions, serving as the intelligent infrastructure between governments, health plans, and the millions who depend on them. Our platform doesn't just process transactions—it learns from them, continuously optimizing how benefits reach the people who need them most.

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Digital Wallet

A digital wallet built
for real human needs.

Our Digital Universal Wallet solves what others can't: the complexity of managing multiple benefit types in one intelligent interface. By converging government EBT and healthcare benefits into a singular platform, we're not just digitizing cards, we're reimagining how vulnerable populations interact with essential services. This isn't just a wallet, it's a benefits command center that learns and adapts to each user's unique situation.

Multiple benefit card types.

Healthcare & EBT
benefit cards

In-app offers and incentives.

Outcome-focused
rewards

Omni-channel shopping experience.

Omnichannel
shopping

Barcode scanner.

Product eligibility
scanner

In-app support chat.

Integrated member
support

Smart tap configuration

Card
configuration

App view of essentials

Supplemental
benefit hub

Pay by phone.

Pay with
phone

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Financial Services

Robust. Secure. Compliant.
Built for how money moves today.

Managing over $10 billion in benefits annually, we’re one of the largest payment processors in North America. We work directly with leading payment rails, banks, government agencies, and health plans, providing the secure backbone for frictionless payments, while preventing fraud and ensuring compliance. We handle complexity so you don't have to: hosting environments, managing programs, distributing funds, directing spend, and meeting regulatory requirements. One partner. One platform. Tried, tested, and proven.

Voice AI

Service that’s less artificial
and far more intelligent.

Our AI agents drive omnichannel shopping and customer support from an easy-to-use, all-in-one first touchpoint. These aren't chatbots pretending to be human. They're cognitive systems that understand context, remember history, and navigate complexity. They know benefit balances, coverage rules, and personal preferences. It’s one-on-one assistance from the world’s foremost expert, in your pocket.

Contact Center

Bringing contact centers
into the future

With nearly 1,000 enterprise deployments and counting, we bring contact centers to the cloud and interconnect them to services and solutions that reduce costs while increasing customer satisfaction. Our systems learn from millions of interactions, identify patterns in real-time, and optimize continuously. The result? Customer experiences that get better and more efficient every day.

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Transforming today’s data
into tomorrow’s opportunity.

By aggregating the collective data across these interrelated sectors, we are creating an ever-growing unified intelligence engine for the modern enterprise. This removes silos that stand in the way of innovation, advancing machine-based decisioning and powering rapid enterprise evolution.

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